Privacy Policy

Effective Date: 8/12/2025

‍My AC Guy Heat & Cool (“we,” “our,” “us”) operates the website https://www.myacguyheatcool.com/ (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or use our Site.

1. Information We Collect
We may collect the following types of information:
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‍a. Personal Information You Provide:
- Name
- Email address
- Phone number
- Physical address
- Service request details
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‍b. Automatically Collected Information:
When you visit our Site, we may automatically collect certain information, such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our Site
- Referring website
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‍c. Cookies and Tracking Technologies:
We may use cookies, pixels, and other tracking tools to improve your browsing experience, analyze site traffic, and for marketing purposes. You can adjust your browser settings to refuse cookies, but some features of the Site may not work properly.
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2. How We Use Your Information
We use your information to:
- Respond to service inquiries and provide HVAC-related services
- Process and schedule service requests
- Send appointment confirmations and updates
- Improve our website and customer experience
- Send promotional or informational emails (only if you opt in)
- Comply with legal obligations
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3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Service providers who assist with website hosting, payment processing, or email communications
- Legal authorities when required by law or in response to valid legal processes
- Business transfers if our business is merged, sold, or acquired
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4. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Choices
- Opt-Out of Marketing Emails: You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.
- Cookie Controls: You can adjust your browser settings to block or delete cookies.
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6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
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7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
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8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
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9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
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‍My AC Guy Heat & Cool
1321 George Brown Rd, Crouse, NC 28033, United States
Phone: (980) 405-9257
Email: service@myacguyheatcool.com